What does Claude's usage tell us?
Reflecting on Anthropic’s insights into AI usage
Feb 12, 2025
Anthropic shared deep insights into usage on claude.ai over the course of 7 days. Half of this felt like a research paper and the other half felt like a product use report that someone could use to make claude better.
I took a few notes while reading
Claude handles 52M conversations per year

Programmers = early adopters
- This data is just Claude -- Imagine if it included Copilot/Cursor/etc.
- If programmers are a preview of the future, AI is going to be everywhere.
- Not a question of if AI gets adopted broadly, but how much people will use it.

Skills AI isn't touching (yet?)
- Are some skills missing from AI conversations because AI can't do them, or just because workers in those fields aren't using AI?
- Guide for "safe" jobs? Or a sign of arbitrage opportunities where AI hasn't been applied yet?

AI usage vs. wage
- Peaks in mid-to-high wage jobs (software engineers, copywriters, tutors, bioinformatics...)
- Lower usage in high-wage (doctors) & low-wage (physical labor) jobs—but is this because AI isn't useful there, or because these workers aren’t behind a computer all day?
- Are engineers the most productive workers? Or just the most AI-compatible?

Automation vs. Augmentation
- AI is mostly used to help people work better, not replace them.
- "Task iteration"—is this just directive automation waiting for better models?
- The 14.8% fully automatable work
- There's already a chunk of work that could be automated fully but isn’t.
- The real problem isn’t AI capability—it’s the missing infrastructure to harness it.
- Expect this number to grow as better integrations emerge.
